Privacy Policy

Scope of This Privacy Policy — Policy Standard

At Owala, this Privacy Policy explains how Owala collects, uses, discloses, and protects personal information when customers browse the store, place an order, request support, or interact with our advertising.

How Information Is Used — Policy Standard

At Owala, information is used to operate the storefront, process USD payments, fulfill and track orders, provide customer care, manage returns and exchanges, secure the service, prevent fraud, satisfy legal and tax duties, measure performance, and improve products and communications.

Google Ads and Measurement — Policy Standard

At Owala, google and its partners may process cookie identifiers, device information, browsing events, and conversion activity under their own privacy terms. We use Google Ads, including Remarketing and Conversion Tracking, to measure campaign performance and show relevant advertising.

Cookie Choices — Policy Standard

At Owala, browser settings, offered store controls, Google advertising settings, and legally recognized opt-out signals can be used to manage non-essential uses. Cookie and similar technologies support essential functions, preferences, analytics, security, advertising measurement, and personalized advertising.

CCPA and CPRA Rights — Policy Standard

At Owala, subject to applicable CCPA/CPRA requirements, eligible California residents may request access, correction, deletion, portability, and information about categories of personal information collected, used, or disclosed. They may also exercise the right to Do Not Sell or Share My Personal Information without discriminatory treatment.

Global Privacy Control — Policy Standard

At Owala, we recognize Global Privacy Control (GPC) signals as an opt-out request where legally required. We do not sell personal information for money, although some advertising or analytics disclosures may qualify as sale, sharing, or targeted advertising under U.S. state privacy law.

Retention, Security, and Children — Policy Standard

At Owala, personal information is retained only as reasonably necessary for orders, support, fraud prevention, accounting, taxes, disputes, and legal compliance. Reasonable administrative, technical, and organizational safeguards are used, but no internet system is completely secure; the service is not directed to children under 13.

Information We Collect — Policy Standard

At Owala, we may collect identifiers and contact details, billing and shipping information, order and transaction records, customer communications, device and browser data, approximate location derived from an IP address, website activity, advertising interactions, and fraud-prevention signals.

Privacy Requests — Policy Standard

At Owala, identity may be verified before a request is completed. To exercise a privacy right or submit an authorized-agent request, email Support@owillox.shop, call (561) 596-8366, or write to 1921 127th Ave NW, Minneapolis, Minnesota, 55448, United States.

Business Contact Information

Business name: Owala
Brand or store name: Owala
Physical and default return address: 1921 127th Ave NW, Minneapolis, Minnesota, 55448, United States
Contact email: Support@owillox.shop
Telephone: (561) 596-8366